On-Site Mediation
Monday, Tuesday, Wednesday 9:30am – 4:00pm & Fri. 9:00am -1:00pm
Mandatory Information Program
Every Friday from 11:00am – 1:00pm
Information and Referral Coordination
Monday to Friday 8:30am – 4:30pm
For more information, please contact us at:
1-888-796-0483 Ext 700 or 519-660-3001
london@mediationsouth.com
Community Resources and Services Information
LEGAL RESOURCES
Legal Aid Ontario
If you cannot afford a lawyer, you may be eligible for legal assistance from Legal Aid Ontario, which serves low-income Ontarians. For most services, a client must be financially eligible. Legal Aid Ontario provide a number of family law services, including duty counsel and advice lawyers, a Family Law Service Centre and if appropriate, a certificate to hire a lawyer. To find out more about what service are available call: 1-800-668-8258 or online at: https://www.legalaid.on.ca/
Lawyer Referral Services
If you wish to retain a lawyer, you may contact the Lawyer Referral Service, operated by the Upper Law Society. The service will provide you with a name of a lawyer in your area who practices family law. That lawyer will provide you a half-hour free consultation. The referral service has evolved into an on-line service. To receive an immediate referral, go to: www.findlegalhelp.ca or call 1-855-947-5255.
Free Legal Information & Referrals
Legal Line is a Federal not-for-profit organization providing Free easy-to-understand legal information in over 2,100 topics, covering 48 major areas of law. Information covers Federal, Provincial and Territorial laws, and is available in 107 languages. Those who need further help are referred to experts — lawyers, paralegals, government offices, and other professionals. For more information, go to: https://www.legalline.ca/
Limited Scope Practicing Lawyers
If you would like to receive legal advice at an hourly rate avoiding a retainer fee, you can try Limited Scope Practicing Lawyers. You can find a list of lawyers within your area that offer this service at – http://www.familylawlss.ca
The Office of The Children’s Lawyer
The Office of the Children’s Lawyer is a law office in the Ministry of the Attorney General which delivers programs in the administration of justice on behalf of children with respect to their personal and property rights. Lawyers within the office represent children in various areas of law including child custody and access disputes, child protection proceedings and civil litigation. Clinical investigators prepare reports for the court in custody/access proceedings and may assist lawyers who are representing children in such matters. To learn more about the services offered by the Office of the Children’s Lawyer call: (416) 314-8000 or find online at: www.attorneygeneral.jus.gov.on.ca/english/about/artcl/fjsd_ocl.php
Complaints about a Lawyer
Matters relating to the legal profession are within the responsibility of the Law Society of Upper Canada. If you are concerned about the conduct of a lawyer, you can call: 416-947-3315 or 1-800-668-7380 or go online to: www.lsuc.on.ca/with.aspx?id=644
You may also put your complaint in writing to the following address:
Complaints Services
The Law Society of Upper Canada
Osgoode Hall, 130 Queen Street West
Toronto, Ontario
M5H 2N6
LEGAL INFORMATION
Steps to Justice / CLEO Community Legal Education Ontario
Step-by-step information about legal problems. Reliable, practical, and easy to understand.
CLEO is an online resource project dedicates to providing legal information intended to help in understanding legal rights. For more information go to: www.cleo.on.ca
Use CLEO’s free online interviews to fill out legal forms, draft letters, and identify your next steps. The Guided Pathways ask you questions and then use your answers to fill in the forms and letters you need. When you are done, you can save and print your papers.
www.stepstojustice.ca/guided-pathways
FLEW – Family Law Education for Women
The Family Law Education for Women’s website is a public legal education project funded by the Government of Ontario to assist women in understanding their family law rights. The website provides a variety of online publications intended to address the particular needs and vulnerabilities of women new to Canada (including immigrant, refugee and non-status women) and can be found at: www.onefamilylaw.ca
Family Law information Centre (FLIC)
The FLIC assists in meeting the individual needs of clients, particularly clients who are not represented by a lawyer and are entering the family court system for the first time. At the FLIC there is an Information and a Referral Coordinator who will assist you to find and connect with services you are looking for within your community. Advice Lawyers, who provide summary legal advice are also available at the FLIC.
The FLIC provides publications and guides to family procedures, including the publication “What You Should Know About Family Law in Ontario” which contains a section specific to domestic violence issues. The publication is available in English, French, Arabic, Chinese-Simplifies and traditional, Somali, Spanish, Tamil and Urdu and is on-line at www.attorneygeneral.jus.gov.on.ca/english/family/famlawbro.php
Ministry of the Attorney General Website
You can find information about separation and divorce, support, custody, access, family mediation and court processes and procedures on the Ministry of the Attorney General website. Choose your preferred language, then click on ‘Family Justice’ for general information as well as a link to the federal government’s website and other sources of information can all be found at: www.attorneygeneral.jus.gov.on.ca
Department of Justice Canada
You can find helpful information about family law issues including how to calculate child support and parenting plan guidelines on this website: https://www.justice.gc.ca/eng/fl-df/
My Support Calculator
Free online child and spousal support calculator. Also provides helpful information on support and other family law related issues and a searchable list of family law professionals in your area. www.mysupportcalculator.ca
Ontario Court Forms Website
You can obtain and fill in many of the court forms you need in a family law case on the Ontario Court Forms website. On the site, there is Ontario Court Forms Assistant, which is an online tool that will guide you through the completion of six of the most commonly used family forms. Access to all of the forms and assistance tool can be found at: www.ontariocourtforms.on.ca
DAWN – Disabled Women’s Network
DAWN Canada is a community outreach program dedicated to advancing the equality rights of women living with a disability. The DAWN website has various education and informational materials. For more information go to: https://www.dawncanada.net
LONDON COMMUNITY RESOURCES
Addiction Services
CMHA Thames Valley Addiction and Mental Health Services
(519) 668-0624
200 Queens Ave, London, ON. N6A 1J3
Salvation Army – London – Centre of Hope – Withdrawal Management
http://centreofhope.ca/withdrawal-management/
(519) 432-7241
281 Wellington Street, London, ON. N6B 2L4
Mission Services London – Quintin Warner House
http://missionservices.ca/help/qwh/
(519) 434-8041
477 Queens Ave, London, ON. N6B 1Y3
London-Middlesex Alcoholics Anonymous
(519) 438-9006
Crisis Helpline: 519-438-1122 (24 hour)
30 Adelaide St N, Unit 2A5
London, ON. N6B 3N5
Centre for Addiction and Mental Health – CAMH
(519) 668-0624
534 Queens Ave, London, ON. N6B 1Y6
Narcotics Anonymous – Greater London Area
1-888-811-3887
PO Box 1735, London, ON. N6A 5H9
ConnexOntario Health Services Information
1-866-531-2600
Westover Treatment Centre
http://www.westovertreatmentcentre.ca
(519) 692-5110
2 Victoria Road South, Thamesville, ON. N0P 2K0
N’Amerind (London) Friendship Centre Inc. – Alcohol & Drug Program
(519) 672-0131
Turning Point
http://www.turningpointlondon.com
(519) 659-2250
612 Mornington Ave, London, ON. N5Y 3G1
London Middlesex Counselling & Addiction Services
1-855-339-1666
186 King Street #211, London, ON. N6A 1C7
OATC London Clinic
(519) 204-8430
425 Wharncliffe Rd S, London, ON. N6J 2M6
Horizons Opioid Treatment Services
1-855-742-9449
1560 Dundas Street Unit 5, London, ON. N5W 3C1
St. Stephen’s House of London
http://ststephenshouselondon.ca
(519) 673-3692
36 Gower Street, London, ON. N6H 2E6
Alternative Dispute Resolution Services
Child Protection ADR Services (ADR-Link) – London Family Court Clinic
http://lfcc.on.ca/services/coordination/adr-link/
(519) 679-7250
254 Pall Mall St. #200, London, ON. N6A 5P6
Collaborative Family Lawyers – Ontario Collaborative Law Federation
http://oacp.co/find-a-professional/
The Family Mediation Centre
http://www.mediationcentre.com
(519) 673-1219
Toll Free: 1-888-796-0483 Ext 700
560 Wellington Street, 5th floor, London, ON. N6A 3R4
UWO Dispute Resolution Centre
http://law.uwo.ca/legal_clinics/dispute_resolution_centre/intex.html
(519) 661-4044
Faculty of Law, Room 126, Western University, London, ON. N6A 3K7
Training/Education/Employment
Centre for Lifelong Learning – St. Patrick Campus
(519) 675-4436
1230 King Street, London, ON. N5W 2Y2
Wheable Adult and Continuing Education
(519) 452-2660
70 Jacqueline Street, London, ON. N5Z 3P7
Wiingashk Centre – N’Amerind (London) Friendship Centre Inc.
(519) 672-0131
260 Colborne Street, London, ON. N6B 2S6
Cornerstone Alternative Education Centre – Youth Opportunities Unlimited
(226) 777-0116
332 Richmond Street, London, ON. N6A 3C3
London Training Centre
(519) 685-4331
317 Adelaide Street South #110, London, ON. N5Z 3L3
Pathways Employment Help Centre
(519) 439-0501
150 Dufferin Ave #100, London, ON. N6A 5N6
London Employment Help Centre
(519) 659-1400
1275 Highbury Ave N, London, ON. N5Y 1A8
ATN Access for Persons with Disabilities Inc.
(519) 433-7950
15-1 Adelaide Street N, London, ON. N6B 3P8
LEADS Employment Services
(519) 439-0352
171 Queens Ave, London, ON. N6A 5J7
Hutton House Learning Centre
(519) 472-6381
301 Oxford St W, London, ON, N6H 1S6
Youth Opportunities Unlimited – Career Services
(519) 432-1112
333 Richmond Street, Main Floor, London, ON. N6A 3C2
Nokee Kwe – The South London Employment Help Centre
(519) 667-7088
1069 Wellington Road #1069, London, ON. N6E 2H6
Fanshawe College
(519) 452-4277
1001 Fanshawe College Blvd, London, ON. N5Y 5R6
Western University
(519) 661-2111
1151 Richmond Street, London, ON. N6A 3K7
Literacy Link South Central
(519) 681-7307
647 Wilton Grove Rd #3B, London, ON. N6N 1N7
Goodwill Career Centre
http://www.goodwillindustries.ca
(519) 850-9000
255 Horton Street E, London, ON. N6B 1L1
YMCA of Southwestern Ontario Newcomer & Employment Services
http://ymcaswo.ca/programs/education-enrichment
(519)645-7553
165 Elmwood Ave E., London, ON. N6C 0A8
Transportation (Transit)
London Transit Commission
(519) 451-1347
450 Highbury Ave N, London, ON. N5W 5L2
Counselling and Support Services
Anova – Family Court Support Worker
Rita Galea
(519) 642-3003 ext. 3225
Crisis & Support Line (24 hour) – (519) 642-3000
Changing Ways
(519) 438-9869
555 Southdale Road E, Suite 100, London, ON. N6E 1A2
Daya Counselling Centre
http://www.dayacounselling.on.ca
(519) 434-0077
333 Dufferin Ave, London, ON. N6B 1Z3
United Way Elgin Middlesex
(519) 438, 1721
409 King Street, London, ON. N6B 1S5
Community Living London
(519) 686-3000
190 Adelaide Street S. London, ON. N5Z 3L1
Jewish Community Centre London
(519) 673-3310
536 Huron Street, London, ON. N5Y 4J5
Family Service Thames Valley
(519) 433-0183
500 South Street, London, ON. N6B 1C3
London Abused Women’s Centre
(519) 432-2204
797 York Street #5, London, ON. N5W 6A8
Atlohsa Family Healing Services
(519) 438-0068
Crisis line – 1-800-605-7477
343 Richmond Street #109, London, ON. N6A 3C2
London InterCommunity Health Centre
1700 Dundas Street Unit 1, London, ON – (519) 660-5853
1355 Huron Street Unit 7, London, ON – (519) 659-6399
659 Dundas Street, London, ON – (519) 660-0874
The Salvation Army London Community and Family Services
(519) 660-5884
310 Vesta Road, London, ON. N5Y 1J8
Salvation Army, London Centre of Hope
(519) 661-0343
281 Wellington Street, London, ON. N6B 2L4
Ark Aid Street Mission Inc.
(519) 667-0322
568 Richmond Street, London, ON. N6A 3G1
Women’s Rural Resource Centre
(519) 246-1526
Crisis line – 1-800-265-5390
145 Beech Street, Stratroy, ON. N7G 1K9
John Howard Society
http://www.johnhoward.on.ca/london/
(519) 438-4168
601 Queens Ave, London, ON. N6B 1Y8
London Pregnancy & Family Support Centre
(519) 432-7098
261 Piccadilly Street, London, ON. N6A 1S3
Victim Services of Middlesex-London
(519) 661-5636
601 Dundas Street, London, ON. N6B 1X1
Carrefour Des Femmes du Sud-Ouest de l’Ontario
http://www.carrefourfemmes.on.ca
(519) 858-0954
285 King Street, Suite 200, London, ON. N6B 3M6
Muslim Resource Centre for Social Support and Integration (MRCSSI)
(519) 672-6000
111 Waterloo Street #101, London, ON. N6B 2M4
Cross Cultural Learner Centre
(519) 432-1133
505 Dundas Street, London, ON. N6B 1W4
Canadian Hearing Services
1-866-518-0000
301 Oxford Street W, Unit 4, London, ON. N6H 1S6
St. Leonard’s Community Services, London & Region
(519) 850-3777
405 Dundas Street, London, ON. N6B 1V9
Bluewater Family Support Services
http://www.bluewatercares.com/contact
(519) 294-6213
864 Dearness Drive, London, ON. N6E 1N5
Enforcement of Support Orders
The Family Responsibility Office
(416) 326-1818
Toll-Free 1-800-267-7263
Support Lines
Reach Out
(519) 233-2023 or 1-866-933-2023
Text – (519) 433-2023
Web chat also available
Assaulted Women’s Help Line
Toll-Free 1-866-863-0511
Text – #SAFE on your Bell, Rogers, Fido or Telus mobile phone
Senior’s Safety Line – 1-866-299-1011
Fem’Aide
1-877-336-2433
Talk4Healing – Culturally grounded helpline for Indigenous women
1-888-200-9997
Sexual Assault and Domestic Violence Treatment Program
http://sjhc.london.on.ca/areas-of-care/sexual-assault-and-domestic-violence-treatment-program
(519) 646-6100 ext. 64224
268 Grosvenor Street, London, ON. N6A 4VA
Kid’s Help Phone
1-800-668-6868 or TEXT 686868
Victim Support Line
1-888-579-2888
Shelters
Unity Project
(519) 433-8700
717 Dundas Street, London, ON. N5W 2Z4
YOU Youth Shelter
http://www.you.ca/youth-shelter-campaign
(519) 686-1038
585 Clarke Road, London, ON. N5V 2E1
Mission Services – Men’s Mission
http://missionservices.ca/help/mensmission
(519) 672-8500
459 York Street, London, ON. N6B 1R3
Rotholme Family Shelter – Mission Services of London
(519) 673-4114
42 Stanley Street, London, ON. N6C 1B1
London Cares Homeless Response Services
(519) 667-2273
602 Queens Avenue, London, ON. N6B 1Y8
Salvation Army, London Centre of Hope
(519) 661-0343
281 Wellington Street, London, ON. N6B 2L4
My Sisters’ Place
http://mysistersplacelondon.ca
(519) 679-9570
566 Dundas Street, London, ON. N6B 1W8
Anova
(519) 642-3003
450 Clarke Road, London, ON. N5W 6H1
Housing Access Centre
(519) 661-4663
355 Wellington Street (Citi Plaza) Second Floor Suite 248
London & Middlesex Community Housing
(519) 434-2765
1299 Oxford Street E #5C5, London, ON. N5Y 4W5
The Salvation Army – Centre of Hope (Housing Stability Bank)
(519) 661-0343
281 Wellington Road, London, ON. N6B 2L4
Food Banks
London Food Bank
(519) 659-4045
926 Leathorne Street, London, ON. N5Z3M5
St. Paul’s Social Services
http://www.stpaulssocialservices.ca
(519) 434-8979
472 Richmond Street, London, ON. N6A 3E6
London Coffee House
http://cmhamiddlesex.ca/programs-services/london-coffee-house
(519) 204-4719
371 Hamilton Road, London, ON. N5Z 1R7
Salvation Army – Centre of Hope
(519) 661-0343
281 Wellington Street, London, ON. N6B 2L4
Meal Calendar and Food Banks List:
http://informationlondon.ca/31/meal_calendar_food_bank_list/
Supervised Access Centres
Supervised Access Program – London and Middlesex
http://www.merrymount.on.ca/supervised-access-program
(519) 858-9905
1064 Colborne Street, London, ON. N6A 4B3
Finances
Canada Pension Plan (C.P.P.)
London Service Canada Centre
1-800-622-6232
457 Richmond Street, London, ON. N6A 3E3
Employment Insurance (E.I.)
London Service Canada Centre
1-800-622-6232
457 Richmond Street, London, ON. N6A 3E3
Ontario Disability Support Program (O.D.S.P.)
1-800-265-4197
(519) 438-5111
217 York Street, Suite 203, London, ON. N6A 5R1
Ontario Works! (O.W.)
(519) 661-5743
355 Wellington Street, Suite 248, London, ON. N6A 3N7
Trillium Drug Program
1-800-575-5386
Life Spin
(519) 438-8676
866 Dundas Street, London, ON. N5W 2Z7
Ontario Electricity Support Program (O.E.S.P.)
http://www.ontarioelectricitysupport.ca
1-855-831-8151
Discretionary Benefits – City of London
(519) 661-5910
355 Wellington Street, Suite 248, London, ON. N6A 3N7
Child Care Fee Subsidy Program – City of London
(519) 661-4834
355 Wellington Street, Suite 248, London, ON. N6A 3N7
Canada Child Benefit (C.C.B.)
Canada Revenue Agency
1-800-387-1193
Ontario Child Benefit (O.C.B.)
Ontario Ministry of Finance
1-800-387-1193
Mental Health Services
CMHA Thames Valley Addiction and Mental Health Services
(519) 434-9191
648 Huron Street, London, ON. N5Y 4J8
Vanier Children’s Mental Wellness
(519) 433-3101
871 Trafalger Street, London, ON. N5Z 1E6
HPSC, Ontario Mental Health Centre
(519) 667-9090
279 Wharncliffe Road N. #220, London, ON. N6H 2C2
SAFE London
(519) 808-5167
534 Queens Ave, London, ON. N6B 3E2
Thomcare
(519) 663-0222
334 Queens Ave, London, ON. N6B 1X4
London Mental Health Crisis Service
(519) 433-2023
862 Richmond Street, London, ON. N6A 3H8
Navigating Onward (NavOn)
http://www.navigatingonward.com
(519) 870-5922
254 Pall Mall Street, London, ON. N6A 5P6
WellPath Stress and Trauma Therapy
http://www.wellpaththerapy.com
(519) 800-1925
230 Victoria Street, Suite 229b, London, ON. N6A 2C2
Mindyourmimd
(226) 884-9059
201 King Street, London, ON. N6A 1C9
CPRI
1-877-494-2774
600 Sanatorium Road, London, ON. N6H 3W7
Humana Community Services
(519) 432-2209
371 Princess Ace, London, ON. N6B 2A7
Family Service Thames Valley
(519) 433-0183
500 South Street, London, ON. N6B 1C3
Southwest Ontario Aboriginal Health Access Centre
(519) 672-4079
427 William Street, Suite 425, London, ON. N6B 3E1
Legal Resources
Neighbourhood Legal Services London & Middlesex
(519) 438-2890
910-383 Richmond Street, London, ON. N6A 3C4
Ontario Family Law Limited Scope Services
UWO Community Legal Services
http://law.uwo.ca/legal_clinic/community_legal_services/index.html
(519) 661-3352
London Family Court Clinic
(519) 679-7250
254 Pall Mall Street, #200, London, ON. N6A 5P6
Children/Youth Services
Children’s Aid Society of London & Middlesex
(519) 455-9000
1680 Oxford Street E., London, ON. N5V 3G2
Vanier Children’s Mental Wellness
(519) 433-3101
871 Trafalgar Street, London, ON. N5Z 1E6
Humana Community Services
(519) 435-1099
371 Princess Ave, London, ON. N6B 2A7
Youth Opportunities Unlimited
(519) 432-1112
333 Richmond Street, Main Floor, London, ON. N6A 3C2
BGC London
(519) 434-9114
184 Horton Street E. London, ON. N6B 1K8
Childreach
(519) 434-3644
265 Maitland Street, London, ON. N6B 2Y3
Craigwood Youth Services
(519) 432-2623
520 Hamilton Road, London, ON. N5Z 1S4
London Children’s Connection – EarlyON
(519) 471-4300
346 Wonderland Road South, London, ON. N6K 1L3
St. Leonard’s Community Services
(519) 850-3777
405 Dundas Street, London, ON. N6B 1V9
Mac Youth Centre
(519) 936-2304
366 Oxford Street E., London, ON, N6A 1V7
Merrymount – Family Support and Crisis Centre
(519) 434-6848
1064 Colborne Street, London, ON. N6A 4B3
Big Brothers Big Sisters of London and Area
http://london.bigbrothersbigsisters.ca
(519) 438-7065
415 Wharncliffe Road South, London, ON. N6J 2M3
Youth Centre for Change
(519) 453-5214
1233 Dundas Street East, London, ON,. N5W 3B1
Youth Action Centre (Youth Opportunities Unlimited)
(519) 432-1112
332 Richmond Street, Unit 102, London, ON. N6A 3C3
YMCA of London Youth House
(519) 951-9936
1070 Hamilton Road, London, ON. N5W 1A6
Mac Youth Centre
(519) 936-2304
366 Oxford Street E, London, ON. N6A 1V7
Eagle’s Nest
(519) 439-3000
379 Dundas Street, Suite 118, London, ON. N6B 1V5
Teen Challenge Canada – Ontario Men’s Centre
(519) 652-0777
9340 Sharon Road, London, ON. N6P 1P3
LGBT2Q+ Community Supports
Regional HIV/AIDS Connection
http://hivaidsconnection.ca/locations
(519) 434-1601
602 Queens Ave, London, ON. N6B 1Y8
London InterCommunity Health Centre
(519) 660-0874
659 Dundas Street, London, ON. N5W 2Z1
Pride Library
1151 Richmond Street, London, ON. N6A 3K7
Middlesex-London Health Unit
(519) 663-5317
355 Wellington Street, London, ON. N6A 3N7
Lesbian, Gay, Bi & Trans Youthline
1-800-268-9688
Rainbow Health Ontario
http://www.rainbowhealthontario.ca
Family Service Thames Valley
http://www.familyservicethamesvalley.com
(519) 433-0183
125 Woodward Ave., London, ON. N6H 2H1
PFLAG Canada – London
(519) 686-7691
Youth Opportunities Unlimited (YOU)
(226) 777-0116
332 Richmond Street, London, ON. N6A 1B1
Indigenous Community Support
N’Amerind (London) Friendship Centre Inc. – Alcohol & Drug Program
(519) 672-0131
Nokee Kwe – The South London Employment Help Centre
(519) 667-7088
1069 Wellington Road #1069, London, ON. N6E 2H6
Atlohsa Family Healing Services
(519) 438-0068
Crisis line – 1-800-605-7477
343 Richmond Street #109, London, ON. N6A 3C2
Eagle’s Nest
(519) 439-3000
379 Dundas Street, Suite 118, London, ON. N6B 1V5
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