Schedule of Services

On-Site Mediation

Friday 9:30am – 3:30pm

Mandatory Information Program

Monday twice a month 9:30am – 11:30am

Information and Referral Coordination

Monday & Friday 9:00am – 1:00pm

For more information, please contact us at 1-888-796-0483 Ext 701


Community Resources and Services Information



Legal Aid Ontario 

If you cannot afford a lawyer, you may be eligible for legal assistance from Legal Aid Ontario, which serves low-income Ontarians. For most services, a client must be financially eligible. Legal Aid Ontario provide a number of family law services, including duty counsel and advice lawyers, a Family Law Service Centre and if appropriate, a certificate to hire a lawyer. To find out more about what service are available call: 1-800-668-8258 or online at:


Lawyer Referral Services  

If you wish to retain a lawyer, you may contact the Lawyer Referral Service, operated by the Upper Law Society. The service will provide you with a name of a lawyer in your area who practices family law. That lawyer will provide you a half-hour free consultation. The referral service has evolved into an on-line service. To receive an immediate referral, go to: or call 1-855-947-5255.


Free Legal Information & Referrals

Legal Line is a Federal not-for-profit organization providing Free easy-to-understand legal information in over 2,100 topics, covering 48 major areas of law. Information covers Federal, Provincial and Territorial laws, and is available in 107 languages. Those who need further help are referred to experts — lawyers, paralegals, government offices, and other professionals. For more information, go to:


Limited Scope Practicing Lawyers

If you would like to receive legal advice at an hourly rate avoiding a retainer fee, you can try Limited Scope Practicing Lawyers. You can find a list of lawyers within your area that offer this service at –


The Office of The Children’s Lawyer 

The Office of the Children’s Lawyer is a law office in the Ministry of the Attorney General which delivers programs in the administration of justice on behalf of children with respect to their personal and property rights.  Lawyers within the office represent children in various areas of law including child custody and access disputes, child protection proceedings and civil litigation. Clinical investigators prepare reports for the court in custody/access proceedings and may assist lawyers who are representing children in such matters. To learn more about the services offered by the Office of the Children’s Lawyer call: (416) 314-8000 or find online at:


Complaints about a Lawyer  

Matters relating to the legal profession are within the responsibility of the Law Society of Upper Canada. If you are concerned about the conduct of a lawyer, you can call: 416-947-3315 or 1-800-668-7380 or go online to:

 You may also put your complaint in writing to the following address:  

Complaints Services 

The Law Society of Upper Canada 

Osgoode Hall, 130 Queen Street West  

Toronto, Ontario  

M5H 2N6  




Steps to Justice / CLEO Community Legal Education Ontario

Step-by-step information about legal problems. Reliable, practical, and easy to understand. 

CLEO is an online resource project dedicates to providing legal information intended to help in understanding legal rights. For more information go to:


Use CLEO’s free online interviews to fill out legal forms, draft letters, and identify your next steps. The Guided Pathways ask you questions and then use your answers to fill in the forms and letters you need. When you are done, you can save and print your papers.


FLEW – Family Law Education for Women  

The Family Law Education for Women’s website is a public legal education project funded by the Government of Ontario to assist women in understanding their family law rights. The website provides a variety of online publications intended to address the particular needs and vulnerabilities of women new to Canada (including immigrant, refugee and non-status women) and can be found at:


Family Law information Centre (FLIC)  

The FLIC assists in meeting the individual needs of clients, particularly clients who are not represented by a lawyer and are entering the family court system for the first time. At the FLIC there is an Information and a Referral Coordinator who will assist you to find and connect with services you are looking for within your community. Advice Lawyers, who provide summary legal advice are also available at the FLIC.  

The FLIC provides publications and guides to family procedures, including the publication “What You Should Know About Family Law in Ontario” which contains a section specific to domestic violence issues. The publication is available in English, French, Arabic, Chinese-Simplifies and traditional, Somali, Spanish, Tamil and Urdu and is on-line at


Ministry of the Attorney General Website  

You can find information about separation and divorce, support, custody, access, family mediation and court processes and procedures on the Ministry of the Attorney General website. Choose your preferred language, then click on ‘Family Justice’ for general information as well as a link to the federal government’s website and other sources of information can all be found at:


Department of Justice Canada

You can find helpful information about family law issues including how to calculate child support and parenting plan guidelines on this website:


My Support Calculator 

Free online child and spousal support calculator. Also provides helpful information on support and other family law related issues and a searchable list of family law professionals in your area.


Ontario Court Forms Website  

You can obtain and fill in many of the court forms you need in a family law case on the Ontario Court Forms website. On the site, there is Ontario Court Forms Assistant, which is an online tool that will guide you through the completion of six of the most commonly used family forms. Access to all of the forms and assistance tool can be found at:


DAWN – Disabled Women’s Network  

DAWN Canada is a community outreach program dedicated to advancing the equality rights of women living with a disability. The DAWN website has various education and informational materials. For more information go to:




Addiction Services


321 Talbot St

226-896- 0080


Addiction Services of Thames Valley



Al-A Teen and Al-Anon London & Area

519-457-9393 (Local Answering Service)



Access to Addiction, Mental Health, and Problem Gambling Services



St. Thomas and Area AA

519-633-0430 (24 hr Help Line)


Alternative Dispute Resolution Services


The Family Mediation Centre

St. Thomas, ON

519-631-4810 x1149

1-88-796-0483 x701


Ontario Association for Family Mediation


ADR Institution Ontario

Ontario Collaborative Law Federation


Training / Education / Employment Services


Thames Valley District School Board



Adult and Continuing Education



London District Catholic School Board



Balaclava Street Adult and Alternative Education Centre 

20 Balaclava Street, St. Thomas, ON



YWCA St Thomas – Elgin Skills Training and Upgrading  – Literacy and Basic Skills 



Fanshawe College – St Thomas/Elgin Regional Campus – Academic Upgrading/GED preparation 



Fanshawe College – St Thomas/Elgin Regional Campus – Literacy and Basic Skills 



Contact North – St Thomas 



Employment Services Elgin



Service Canada Centre – St Thomas

TTY #:1-800-926-9105


Aylmer Community Services 

25 Centre Street, Aylmer, ON



Mennonite Community Services – EO Employment Services- Alymer



Fanshawe Career & Employment Services Elgin – Aylmer Community Services 

226-210-6800 Text – 226-210-0956


Canada. Employment and Social Development Canada 

Job Bank


Leads Employment Services – Ontario Employment Assistance Services 




City of St. Thomas Transit  

519- 631-0001


Cox Cabs



Redline Taxi



Counselling and Supportive Services


Canadian Mental Health Association

519- 633-1781 


Central Community Health Association



Big Brothers/ Big Sisters of St. Thomas



Elgin St. Thomas Health Unit



Community Care Access Centre



Mennonite Community Services- Aylmer Resource Centre



Victim Witness Assistance Program



Community Living Elgin



East Elgin Family Health Team



Elgin Counselling and Mediation Centre Inc.



Violence Against Women Services Elgin County


24/7 Toll-Free # 1-800-265-4305


Victim Services Elgin



Newcomer Settlement Services



Canadian Centre for Men and Families 



Enforcement of Court Orders


The Family Responsibility Office



Help Lines


Mental Health Helpline



Assault Women’s Help Line – Crisis Line



Kids Help Line



Fem’ aid (Assistance for French-Speaking Women)

Toll-Free # 1-877-336-2433


Assault Women’s Help Line

Crisis Line 1-866-863-0511


London Distress Centre Crisis Line



Victim Support Line

Toll-Free 1-888-579-2888


Ontario Problem Gambling Helpline (OPGH)

Toll-Free 1-888-230-3505





Housing Street Outreach

519-633-1781 ext.210


Access to Affordable Housing

519-631-9350 * choose option 3





Fresh Start Support Services



Inn St. Thomas Elgin (Mid October – End of March)



Men’s Mission and Rehabilitation Centre



St. Thomas Elgin Second Stage Housing



Violence Against Women, Services Elgin County 



Rotholme Women’s and Family Shelter



YWCA- Women’s Residence



Supervised Access Centres


Merrymount Supervised Access Programming





Canada Pension Plan



Ontario Works



McLay & Company Inc.- Trustee in Bankruptcy

1 -844-616-2529


Ontario Disability Support Program (ODSP) 



Consolidated Credit Counselling Services of Canada

Toll-Free 1-844-402-3073


Credit Counselling Program- Family Services 

519-433-0159 ext 601 

TTY – 519-433-0183


Mental Health Services



Phone-519-433-2023 or 1-866-933-2023



Canadian Mental Health Association

519- 633-1781 


Psychiatric Survivors Network



Mental Health Helpline



St. Joseph’s Regional Mental Health

519-646-6100 ext 44028


Legal Resources


Legal Aid Ontario


Victim Crisis Assistance & Referral Services



Citizenship and Immigration

Toll-Free 1-888-242-2100

Elgin Oxford Legal Clinic



Family Law Information Centre

519-631-4810 ext.1149

4 Wellington Street, St. Thomas, ON 


Child Protection Services


Family and Children’s Services of St. Thomas and Elgin County


Toll-Free # 1-800-260-6960


Children and Youth


Wellkin Child & Youth Mental Wellness

Suite 3-800 Talbot St.

St. Thomas, ON 

(519) 539-0463


Big Brothers/ Big Sisters of St. Thomas



Ontario Early Years Centre



Merrymount Children’s Services 



Ignite Youth Centre 



NEW YOUTH for Immigrant and refugee youth


LGBT2Q+ Support


St Thomas-Elgin Rainbow Alliance


Lesbian Gay Bi Trans Youth Line



Try- U (The Rainbow Youth Umbrella)


Forest City Queerios


PFLAG Canada London  



Open Closet (OC)


Unitarian Fellowship of London

557 Clark Rd, London




 Food Banks


St. Thomas Elgin Food Bank


Cell 519-878-3663


Port Stanley & Area Community Cupboard 

– 519-782-3122


Destination Church 

Stone Soup Meal 



St Paul’s United Church – Community Lunch



Holy Angels Roman Catholic Parish 

Outreach Lunch



East Elgin Community Assistance Program 

Corner Cupboard Food Bank



Salvation Army (The)

105 Edward St, St Thomas, ON

Community and Family Services: 519-633-4509 

Thrift Store: 519-631-3206


The Grace Cafe – St Thomas – Street Mission and Soup Kitchen  

10 Queen St, St Thomas, ON



Indigenous Support


Hope for Wellness- counselling

 1-855-242-3310 Online Chat


N’Amerind Friendship Centre

(519) 672-0131


Nokee Kwe – The South London Employment Help Centre

1069 Wellington Road, London,ON



Southwest Ontario Aboriginal Health Access Centre   

425-427 William St

London, ON